Our videos are deliverd in three formats, Quicktime(QT), Windows Media(WM), and Flash. If you cannot see our videos and you have either of these players, you may try to refresh the player by pressing the F5 key.

When you visit our player for the first time, you will be prompted to select a format, if you selected an incorrect format, you can change your player type by clicking on the 'change settings' link below the video window.

If you dont have these players, you can download them for free at:

If these steps do not resolve your problem, please send us feedback in the comment section below and we will get back to you as soon as possible. Sorry for the incovienience


The dimensions of the video are 320 pixels width by 240 pixels height like this black box below.

If you have a large screen 17+inches with a high resolution larger than 1152x862 pixels then the video may appear small.

If you have a typical size screen, and a normal resolution, and the black box image above appears larger than your video, please send us feedback in the comment section below. Sorry for the incovienience


If you are still experiancing problems, please fill out the form below, and we will resolve your issue as soon as possible.

We appreciate your feedback and any comments you may have about our site. Thank you for your time.